Stephanie Slagle is Senior Director, Brand Agency and Sales Strategy at Graham Media Group. To offer your own advice, call Zak @ 844-935-BEST
STEPHANIE: Oh hi. I'm Stephanie Slagle. I work with sales teams.
ZAK: Stephanie and I work for the same company, Graham Media. She's a gem.
STEPHANIE: I'm a very high-energy person. I'm kind of always like, bleeeeeee. I actually had a mentor of mine tell me long, long ago that when someone goes up you go down. And what he meant by that was when the energy level of somebody because they're stressed or concerned or worried and these are all real things...when you're managing people all of these things are real things and their energy and stress and concern level goes up...if you take yours down then you will help them come down. Right? Because it's usually fear or a concern and anxiety that they're challenged with, that gets them to that state. And in the beginning, because I am such a high energy person, I was like, that's crazy! Why would you do that? But over time I started practicing it and so when someone would come in to my office saying, oh my God I lost an account! I physically would get quieter and say, what happened? The very act of taking your voice, your tone and your energy down, they naturally kind of match you and it helps them calm down.
ZAK: And have you brought this strategy outside the office?
STEPHANIE: I did eventually. Initially it was, I do this at work to kind of help manage things. But now it's become natural to who I am. When there is a big stressful moment, it's, let's get back to what can we control.
ZAK: Have you figured out a helpful way to manage your stress or the stress of those around you. If so, I would love to hear it. Give me a call at 844-935-BEST or email me at Zak@BestAdvice.Show. Thanks!